Online Service Scheduling Instructions

BOOKING LEXUS SERVICE APPOINTMENTS ONLINE
To make owning your Lexus even more convenient, Johnson Lexus of Raleigh offers convenient online appointment scheduling for Lexus services like routine Lexus maintenance, Lexus oil change, Lexus air filter replacement service, Lexus tires service, Lexus coolant service and much more! Read below for a step-by-step overview of how to book certified Lexus service on the Johnson Lexus of Raleigh website. Our appointment booking system is easy to use and very user-friendly, and once you have registered, you can make, change and view all your past and future appointments for Lexus vehicle service.
STEP ONE - SELECT VEHICLE
Click the "Schedule Your Appointment Now" button above.

Login with your Username and Password. If you do not have a Username and Password, enter your vehicle information and click "Continue as Guest."

STEP TWO - SELECT SERVICES
Select the services you would like from the menu of Lexus services. You may add as many Lexus maintenance services or Lexus repairs as you would like.

STEP THREE - SELECT TIME
Select your preferred transportation method (Drop Off & Return, Wait at Dealership, or Request Shuttle [View our LOANER VEHICLE POLICY]).

Select your preferred Lexus Service Consultant from the drop down menu (if applicable).

Select the appointment time in the grid that best suits you. Available appointments are shown in green.

STEP FOUR - BOOK APPOINTMENT
If you are using our online appointment schedule system for the first time, you can create a user name and password to make scheduling your next appointment even easier. (We recommend that you make a note of your username and password so that you can easily access your account to make new service appointments or changes to existing ones.)

Finally, review your appointment details. If everything is correct, click "Book Appointment" at the bottom right. You will receive an e-mail confirming your appointment, as well as a confirmation code.

QUESTIONS?
If you have any questions, please contact our service appointment center at (919) 877-1835 during normal business hours, and we will be happy to assist you with scheduling an appointment for your Lexus vehicle service!
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